NOC Services
Get Improved IT & Network Performance with Minimal Cost
Now small businesses can stay productive and on task with a reliable network that will deliver the best performance, stability and uptime thanks to Hyphenet's NOC Services.
Hyphenet’s NOC Services offer monitoring & reporting solutions to keep a watchful eye on your small business’ computer network – including servers, routers, switches, business applications, circuits, UPS & other components – to help break the vicious cycle of network failures which can result in costly downtime.
Our NOC services cover the following activities:
- Alert Monitoring
- Alert Validation
- Event ID Correlation
- Opening Trouble Tickets
- Monitoring Templates
- Validate monitoring rules
- New Customer On-Boarding
- Patch Installs and Reports
- Anti-Virus Updates and Reports
- Server Restarts
- Temp File Deletion
- Disk Defragmentation
- SNMP/MIB Research
- Backup Job Monitoring
- Phone Support
With Hyphenet's NOC Services in place, companies can appreciate:
- A significant reduction in network failures & downtime
- Quick resolution to developing network issues
- An increase in both end-user and staff satisfaction